What happens if Coronavirus means my holiday is cancelled?
We hope that you and your family will stay safe from the virus and be able to have your holiday. Please find some information below on any car rental bookings impacted by the Coronavirus.
After discussion with our suppliers in the USA, the cancellation period has dropped from 48 hours to 24 hours before collection. Notice must be received during our UK office open hours. It is unlikely that your flight will be cancelled with less notice than that due to Coronavirus. But we need to inform your supplier 24 hours before your collection time for a full refund.
For our Worldwide bookings, cancellations within 48 hours that are directly Coronavirus related will just see a £25 admin fee.
As transport hubs, airports are taking highly positive measures to protect the health and safety of passengers and staff. This extract from the LAX website reflects the approach taken in all the airports we reviewed:
Specific actions we have taken include:
- Installing more than 250 additional hand sanitizer stations throughout our terminals at LAX.
- Cleaning our public areas and restrooms at least once per hour.
- Using virus and bacteria-killing disinfectants.
- Increasing deep cleaning throughout the airport, focusing on “high touch” areas at the airport like handrails, escalators, elevator buttons and restroom doors.
- Coordinating with our contracting partners to ensure that their cleaning crews are following the same protocols.
- Adding signage to high-traffic areas, including areas with passengers, with information on how to reduce the spread of illness and symptoms of the coronavirus.
Other websites to help you stay abreast of the latest news and advice:
World Health Organisation UK’s Foreign & Commonwealth Office CDC USA
Also check directly on the website of the airport you are flying to.
Good News For USA Car Hire Customers
The lack of a gas station at Orlando Airport has been a source of frustration for many years. Customers needing to return a hire car with a full tank must fill up within 10 miles of the airport. This meant they had to leave main roads to find gas stations on their return.
A brand new 7-Eleven service travel plaza is now open. It is located across from the Intermodal Terminal Facility and “C” parking garage on South Jeff Fuqua Boulevard. Continue reading
Look out for Alamo Max – an upgrade offer available at top airport locations in Florida, California and Nevada. Book your car hire for collection on or before December 31st 2020 Continue reading
European Car Hire that is Worry and Hassle-Free
Take the hassle, worry and uncertainty out of your car hire in Spain, Portugal and Italy by booking our new Key’n Go service from Interent. Skip the sales desk altogether with this Premium Car Hire service. Without up-sales or add-ons, without excess and without confusion! Continue reading
USA Car Hire – Documentation
To hire a car in the USA as a foreigner you must have a valid Driving Licence, issued by your country of residence. If your licence is not in English or issued by the European Union, then you may also need an International Driving Permit.
Please see this article for more detail. Continue reading
Pacific Coast Highway USA Road Trip
San Diego to San Francisco
Total Drive Time, around 12 hours – 600 miles
The best months of the year to drive on the Pacific Coast Highway, or Highway 1 are September and October. The weather is slightly warmer than in the summer months reducing the likelihood of fog on the road. The Pacific Coast Highway 1 is most spectacular when driven in the sun and safer too.
Early morning fog tends to burn off by late morning, so all is not lost if you have to travel during the summer. This trip takes you through pretty towns, big cities, wine regions, giant redwoods and Spanish history to name a few.
Our USA road trip idea gives the bare bones of an idea. There are many excellent blog posts full of stunning photos, tips and itineraries and we recommend you take a look at those to help inform your plans. Continue reading
USA Road Trip Ideas – A Summer Road Trip through the Northern USA
The Northern Route
Seattle to Boston on Route 90 passing through the Rocky Mountains/Yellowstone National Park/Rapid City/Mount Rushmoor/Madison/Chicago/Cleveland/Niagara Falls/Appalachian Mountains/Boston
The best time of year to see and enjoy the natural beauty of the northern states is during the summer months. This coast to coast summer road trip based on Interstate 90 is over 3,000 miles long and would take 48 hours of straight driving to complete. But we don’t want you to rush it – to properly enjoy the trip try to allow at least 4 weeks. Continue reading
One Way Car Rentals between Canada and the USA
We are often asked “Can I hire a car in Canada and drive it to the USA?” It is possible to book one way car rentals from Canada to the USA or vice versa. Only certain locations permit cross border rentals. Below is a chart showing current permitted routes. When you search one of these routes, only the cars available for the trip will be shown. You may notice that the range of cars is reduced. Continue reading
How Will Brexit Affect My Driving Licence for Car Hire in Europe?
Currently the focus of all news in the UK seems to be Brexit. With so much still unknown I thought we would take a quick look at what ABTA and the Government are telling us about travel after March 29th. Continue reading
Australia can present unique challenges for a road trip due its vastness, and the huge distances between areas of urbanisation. However, you will also find well-maintained roads and good signage. Many scenic trips can be taken without great distance required. Most of the delivery trucks tend to travel in the night time hours leaving the roads free from heavy traffic in the day. Continue reading